Carmarthenshire About us

We take a partnership approach to working with parents of pupils with additional learning needs (ALN).

We provide support and advice to parents whose children have ALN.  We provide accurate and impartial information on a range of options available to parents and carers.  We do not ‘take sides’.  We help parents to make informed decisions about their child’s education.  Where parents want an independent parental supporter, the service will provide one.

Parents can engage in this partnership by:

  • Speaking with the Head teacher or ALNCo of their local school who will be able to give contact details for the local parent partnership service
  • Contacting ALN Family Liaison Officers
  • Or, by contacting SNAP Cymru

Our services for Inclusion (Education) and Disability (Social Care) work together to provide better services for children and their families.  We hold regular meetings with parents so we can work in partnership.

Where children and young people have a significant learning difficulty and complex needs they and their family may be supported by a key worker in the Children’s Disability Team.

We’re here to help!

Our helpline is available Monday to
Friday between 9:00 am and 5:00 pm.
Tel: 01267 246466

Your Local School Support Team

There are a team of professionals that support schools and families of children with ALN, they include advisory teachers, educational & child psychologists, sensory impairment service, specialist speech & language TA’s, outreach teachers, behaviour support community team (BSCT), Education other than at School (EOTAS), Elective Home Education (EHE), Minority Ethnic Achievement Service (MEAS) and Gypsy Traveller Service.

For other support services please see useful contacts below:-

Carmarthenshire Team around the Family

Telephone: 01267 246555


Carmarthenshire Education Welfare Service

Telephone: 01267 246531

Carmarthenshire Family Information Service

Telephone: 01267 246555


Carmarthenshire Local Safeguarding Children Board

Telephone: 01267 246544


For other useful contacts please click here.

Specialist Services and Provision

Find information about services in Carmarthenshire which support children and young people with more complex needs, including Learning Resource Centres (LRCs) and special schools.

Accessing Specialist Services

Explore other specialist services available in Carmarthenshire, including support for children and young people with disabilities, hearing or visual impairments, or specific learning difficulties.

Resolving Concerns

If you are concerned about the progress your child is making at school, it’s important to talk to your child’s teacher or your Additional Learning Needs Coordinator (ALNCo). Read more about how to resolve concerns.