Neath Port Talbot Local Authority

We’re here to help!

Our helpline is available Monday to Friday between 9:00 am and 5:00 pm.
Tel: 01639 763158

Services we offer:

  • Confidential, accurate information, advice and support.
  • A listening ear for families to talk things through.
  • Help to gain access to a range of support services.
  • Practical help in dealing with letters, filling in forms and understanding professional reports.
  • Ongoing support during difficult times.
  • Support to make informed decisions about school and other educational placements and provision from health, education, social services and other agencies.
  • Support to maintain good working relationships with relevant professionals.
  • Support in developing good working practice with parents/carers.
  • To help families play an active and valued role in their child’s education and development – giving families a voice.

Specialist Services and Provision

There is a wide spectrum of individual need, ranging from ‘universal services’ through to supporting children and young people with severe and complex needs who require an integrated multi-agency response.

For most children and young people, their additional needs will be met through universal and targeted school support. However, Neath Port Talbot also offer a range of specialist services, intervention and provision if required.

Additional Learning Needs Support Team (ALNST).

The Additional Learning Needs Support Team (ALNST) is responsible for administering Neath Port Talbot’s statutory obligations as outlined within the Special Educational Needs Code of Practice for Wales 2002. They also work collaboratively with parents and offer advice and support throughout the statutory assessment process and once a Statement has been issued. The team comprises of caseworkers, transition key workers and parent liaison officers, all of whom are supportive of and accessible to Parents and Carers.

Please follow the link below for further information regarding the team as well as a downloadable parental leaflet.       

Alternatively, please contact the Additional Learning Needs Support Team (ALNST) on 01639 763158 or email them on ALNST@npt.gov.uk

Support for Learning Service

  • The Support for Learning service comprises of the following teams:
  • Learning Difficulties (LD)
  • Speech, Language and Communication Difficulties (SpLCD)
  • Autistic Spectrum Disorder (ASD)
  • Sensory – This encompasses Hearing Impairment (HI), Visual Impairment (VI) and Multi-Sensory Impairment (MSI)
  • Occupational Therapy (OT)

The focus of the service is to ensure the inclusion and achievement of children and young people with ALN in Neath Port Talbot, by supporting schools to remove the barriers to learning.

Please follow the link below for further information regarding the team as well as a downloadable parental leaflet.  

Alternatively, please contact the Support for Learning Service on 01639 763084 or email them on learning.support@npt.gov.uk

Educational Psychology Service

Educational Psychologists (EP) work mainly with teaching and support staff in all schools in mainstream secondary schools, mainstream primary schools and specialist provisions.

EPs also work directly with children and young people, Parents and Carers, other Local Authority staff outside and within the Inclusion Service and other agencies such as Social Services and Health partners. EPs apply psychological knowledge of child development, learning and behaviour to promote the positive development of, and improve outcomes and wellbeing for, children, young people, families and organisations.  This can be achieved through direct work and interventions or can also be achieved indirectly through work undertaken with significant others such as teaching and support staff, other agency and third sector staff, Parents, Carers and pupil peers.

Please follow the link below for further information regarding the team as well as a downloadable parental leaflet.      

Alternatively, please contact the Educational Psychology Service on 01639 763718 or email them on eps@npt.gov.uk 

School Based Counselling Service (SBCS)

The SBCS provides a confidential counselling and drop in service to all pupils on roll of all secondary schools in Neath Port Talbot, whether they are in school or receiving their education elsewhere.  In addition to direct work with children and young people, the SBCS also support schools with: transition from primary to secondary school; anger management group work; mindfulness workshops; raising self-esteem workshops; exam stress and anxiety workshops; supervision of Peer Mentors in secondary schools; Peer Support programmes in primary schools; and school level data regarding the emotional health and well-being of its pupils and the impact of the work of the SBC.

The SBC Team is available to all pupils on roll of secondary schools and those in year 6 of their primary school whether they are in school or receiving their education elsewhere.

As well as direct work with children and young people, work with staff in all schools in Neath Port Talbot: mainstream secondary schools, mainstream primary schools and specialist provisions. They also work in conjunction with parents & carers; other LA staff outside and within the Inclusion Service; other agencies such as Social Services and Health partners as well as third sector staff.

Please follow the link below for further information regarding the team as well as a downloadable parental leaflet.     

Alternatively, please contact the School Based Counselling Service on 01639 763718 or email them on sbcs@npt.gov.uk 

School and Family Support Team

The School and Family Support Team provides an extended range of services to schools,

governors, authority officers, pupils, parents and the wider community.

The service is sub-divided into five areas:

  • Admissions and Student Awards
  • School Governance
  • Education Welfare
  • Safeguarding
  • Elective Home Education

Please follow the link below for further information regarding the team as well as a downloadable parental leaflet. 

Alternatively, please contact the School and Family Support Team on 01639 763764 or email sfs@npt.gov.uk

Well-Being and Behaviour Team

The NPT Wellbeing and Behaviour continuum aims to ensure pupils receive the right support and provision to meet their needs, first time every time, leading to a more pro-active approach to addressing the needs of pupils focusing on early identification and intervention.  Key to the success of the Continuum is working with other partners and services to ensure the holistic needs of children, young people and their families are supported, with them playing an active role in addressing their own needs.

As part of the continuum, the Wellbeing Team provide support to pupils to improve Wellbeing, raise aspirations and enable them to overcome any barriers to engagement, as well as working with schools on whole school approaches and training staff to build capacity.

Please follow the link below for further information regarding the team as well as a downloadable parental leaflet.     

Specialist Provisions

Wherever possible, we try and ensure that pupils with ALN have their needs met within their local mainstream school. However, for a small number of pupils, their needs may require a provision which exceeds that which can ordinarily be met within a mainstream school. Within Neath Port Talbot, there are Special Schools, Learning Support Centres, Assessment Centres and Pupil Inclusion Centres that cater for a range of pupils’ needs, including Speech and Language, Autistic Spectrum Disorder, Social, Emotional and Behaviour and as well as Learning.

Please follow the link below for a list of specialist provisions within Neath Port Talbot and information for Parents and Carers regarding the processes and procedures for accessing these placements.